Posts Tagged ‘WARRANTY’

Tacori ring warranty question?

July 25th, 2011

My fiance proposed to me with a beautiful 18K White Gold Tacori Ring last year! (1.02 Carat Brilliant Cut Color G Diamond–gorgeous)–I was very surprised–I have always loved Tacori…anyway, here is my question/situation:

We are getting married 9-12-09 and unfortunately (but somewhat expected)–the ring has yellowed–especially the bottom and the prongs. We want to re-rhodium plate the ring before the wedding, so that it is shiny white as opposed to this yellow.

The Tacori Authorized Retailer Jeweler in NJ (our family has known them for YEARS) told my Fiance that the rhodium plating was free from Tacori (he also told him shipping was free to/from Tacori) but now, as it turns out, we have been told that shipping is not free (they said around 120-150.00 total for the shipping!) to Tacori and it takes around 6 weeks for the ring to be re-dipped and sent back! (needless to say, we need to hurry!)

We have contacted Tacori (no response yet via email) and asked the same question. Just curious as to if any of you (perhaps those who work for Tacori Authorized Dealers) know what our options are…

- Can we take the ring to be re-rhodium plated at an authorized dealer and will it cost us?
- If we take it to a tacori authorized dealer, have them rhodium plate the ring, will it then void our warranty with Tacori?
-How would Tacori even know if we took it to a local jeweler down where we live, and had it rhodium plated?

Any suggestions are helpful to me. I’m so frustrated, as is my Fiance–he’s getting the run-around everywhere! (We are in the DC region if that helps anyone!)

Thanks. I know it’s a crazy detailed question, but it’s worth a shot to see if anyone has any experience or ideas…

white gold or yellow? should i get zales warranty? really LONG questions about wedding jewelry. please help!?

April 10th, 2011

Okay, this question has a couple different parts and I want to go ahead and say thanks for any and all help!
Short version is: Should i get a ring at Zales/Gordon’s, do they back up what they sell pretty good? Do they go out of business often?
Should i get yellow gold or white? White has to be dipped every year and yellow doesnt. If i get white it’s going to be an extra $75 warranty to have free rhodium dips. Is it worth it since my closest zales and gordons is more than an hour away?

Below is a lot more details so you can better understand my questions and why i have them.
I got engaged May 2009. I have a white gold band with a solitaire. We started looking for bands for the ceremony (august 2010) and i decided i like the ones with diamonds in them.
To get a band that looks good with my diamond and on my finger (they are long but chubby) I would need a 1/2 carat total weight band, either pave or channel. It’s basically going to be just as cheap to get a pretty bridal set as it is a 1/2 carat band. I tried some on and have also looked online and am willing to sacrifice the 1/2 carat band to get a prettier bridal set with a little less carat weight. The set i like looks pretty big on the hand but up close it’s several smaller diamonds grouped together. I’ll post a link of the one im considering, below.

My main issue is, I had NO clue that white gold was actually just a faint yellow gold dipped in rhodium. I started doing some research and heard people talking about getting their rings “dipped” and then I started studying my band on my diamond and sure enough there’s a little faint yellow showing through. When I asked several jewelers they said most people get them dipped once a year and it’s about $35 per ring.

So.. If i get a white gold set from Zales/Gordon’s they have the diamond bond which says that if i break or chip or lose a diamond or knock the head off the ring, they will fix or replace it ( i like that a lot). That’s included with the price. I can also add on an extra warranty that allows me free sizing and rhodium dipping for life and it’s $75. My main question is, should I get the ring from Zales/Gordon’s and if so, should I add the $75 warranty? The only reason I’m thinking about not adding that on is because there is only one zales and one gordon’s around me within a 2 hours radius. I have to take the diamond there every 6 months for inspection. What happens if I get the ring at Gordons and then they go out of business? I’ve emailed the company to see if i can take it to any other gordons or a zales since they own each other. So far all i got was “we need more time to answer your Q”

Also, I prefer white gold but should i maybe reconsider and train myself to like yellow gold since i wont have to worry about having it dipped every year? My class ring is yellow and i don’t really mind it, i just seem to prefer white but maybe that’s because it’s the “going thing.” I know most people will say “go with what you like since you’re wearing it” but im wondering if anyone out there thinks it’s worth the hassle to have to get the white one dipped every year…and keep in mind i have to drive more than an hour to get it inspected twice a year and to get it dipped once a year. And also keep in mind they could go out of business since they are in a rinkydink mall in a small town.

Here’s the ring in yellow: http://www.zales.com/product/index.jsp?productId=4091622&kpc=1
Here it is in white: http://www.zales.com/product/index.jsp?productId=4091621&kpc=1

If you made it this far, i have one more question: Can you haggle with jewelry chains like zales, gordons, and kays? Could i ask them what’s the lowest they’d take if im paying cash (which we will be)
If I get platinum i would have to go way lower in carat size.
The deal is, I’m in college and he just bought a house. Obviously we cant spend a thousand more dollars on a ring set because the ring i have now is already about that much. Like i said, it’s about as cheap to get a set as it is to get a band in the specifications i want.
The reason i asked about haggling the price is that the rep at gordon’s said they can give a 10% discount if she asks the manager. So i assumed if they could ask and knock off 10% why not 15 or 20% if im paying cash and not financing.
I found the exact same set with the same color and clarity on another site for about half of what gordon’s charges… so now i hav e to decide if i want to chance buying it online and pocket the extra $400 to pay for dipping and small stone replacement.
I’m just trying to save my fiance money, he does so much for me already. I know i sound cheap but im just trying not to take advantage of his money for a ring that is only a symbol. Some people don’t even have rings so I already feel blessed.

Unisex 24k Yellow Gold Layered 4mm “Forget Me Not” Engraved Wedding Ring Band ~ YOU CHOOSE SIZE ~ Lifetime Warranty

July 19th, 2010


Product Description
Lifetime Manufacturer Warranty LMW Included. Stacked or solo, this ring really shines. This Ring has a LIFETIME WARRANTY against cracking, peeling, chipping, wearing or tarnishing. It is layered with 100ml of Gold over a semiprecious base metal. (Compare to many electroplated items that are only 3-4ml thick) These have a patented tough clear coat to protect the precious metals. Warranty certificate included. MORE GOLD LAYERED & FASHION JEWELRY AT KS CHARMING DESIGNS… More >>
Unisex 24k Yellow Gold Layered 4mm “Forget Me Not” Engraved Wedding Ring Band ~ YOU CHOOSE SIZE ~ Lifetime Warranty

Mens 24k White Gold Layered Diamond Cut 8mm THICK Wedding Ring Band ~ YOU CHOOSE SIZE ~ LIFETIME WARRANTY

November 12th, 2009


Product Description
This Ring has a LIFETIME WARRANTY against cracking, peeling, chipping, wearing or tarnishing. It is layered with 100ml of Yellow Gold over a semiprecious base metal. (Compare to many electroplated items that are only 3-4ml thick) These have a patented tough clear coat to protect the precious metals. Warranty certificate included. MORE GOLD LAYERED RINGS & JEWELRY AT KS CHARMING DESIGNS!… More >>
Mens 24k White Gold Layered Diamond Cut 8mm THICK Wedding Ring Band ~ YOU CHOOSE SIZE ~ LIFETIME WARRANTY

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